Forum Text In Code

The Forum Text-In Code feature allows non account users to text in Issues to a meeting.

A unique code needs to be entered when activating this feature. This code or phrase, goes into the blank box in the Advanced Settings. A user texts that code to Phone number: 1-321-766-5599.

Any user that uses the forum text in feature will be automatically added as a placeholder user on your account. They will not be added to your invoice or be able to login to your account. For more information on placeholder users, see this article: User Management - Add, Delete and Restore

An alternate option for any users that are part of your account already, add them as meeting attendees into a specific meeting so it does not create duplicate users on your users list, and have the user setup the main text in feature: Creating and Removing Texting Actions for People Headlines, Issues and To-Dos

For any non members of your account though, the forum text in feature would be the only option where they could submit issues.

To activate the Forum Text-In Code feature:

  1. Click L10 in the menu bar
  2. Click Manage to the right of the L10
  3. Click Advanced Settings, bottom left
  4. Click the word Advanced at the bottom
  5. Enter a unique keyword
  6. Click Save at the bottom

At the conclusion of the meeting, remove the code and click Save.

BTM 06/13/19

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  • 13-Jun-2019